Careers

We are seeking a compassionate and skilled Veterinarian to join our team at Heritage Animal Hospital, Urgent Care & Surgical Center. In this role, the veterinarian will provide high-quality medical care to animals, diagnose and treat illnesses, perform surgeries, and advise pet owners on the best care practices for their pets. The ideal candidate will have strong diagnostic skills, a passion for animal welfare, and the ability to work well within a team of veterinary professionals.

Key responsibilities include performing physical exams, diagnosing and treating medical conditions, administering vaccines, and providing preventive care. You will also perform routine and emergency surgeries, manage urgent care situations, and maintain accurate medical records. Effective communication with pet owners is essential, as you will explain diagnoses, treatment options, and procedures in a clear and compassionate manner. You will collaborate with other veterinary staff and may be involved in mentoring or supervising junior team members.

Qualified candidates should hold a Doctor of Veterinary Medicine (DVM) or equivalent degree, along with a valid California State veterinary license. Experience in veterinary practice is preferred, though new graduates are encouraged to apply. Strong problem-solving abilities, excellent communication skills, and the ability to work under pressure are key attributes. Physical demands include lifting animals, performing exams, and standing for extended periods.

The Veterinary Technician works hand-in-hand with veterinarians to ensure quality patient care, and to aid the doctors in achieving greater efficiency by relieving them of technical work. The Veterinary Technician assists in multiple procedures providing care for animals including physical examinations, dental procedures, surgeries, immunizations, euthanasia as well as client education, marketing and inventory maintenance. Technicians may also see their own appointments for procedures such as suture removal, nail trim, vaccine administration when a doctor exam is not required, lab work rechecks as well as follow-up diagnostics. This position requires a working knowledge of pharmaceutical drugs, common diseases; their symptoms, means of transmission, treatment and prevention, and other basic preventative health care recommendations. This is an overview of the position and the job responsibilities listed do not encompass the entire position. The Veterinary Technician is under the direct guidance and supervision of the Lead Veterinary Technician and Veterinarians.

Technicians should enjoy working with people and animals. A technician’s focus is ever-changing according to the priority of the moment. This often requires significant multi-tasking and a creative thinking ability.

Technicians provide training, supervision and leadership for other members of the team. Strong interpersonal skills and the ability to set a good example,  promote a positive work environment and provide direction and motivation to co-workers are important aspects of the position.

Veterinary technicians must have a broad knowledge of animal science, medicine, and husbandry, including a basic knowledge of pharmacology and sufficient mathematical skills to ensure the administration of accurate drug and fluid doses. They must be able to successfully restrain animals, complete clinical laboratory tests, use multiple radiology techniques, administer and monitor animals under anesthesia, assist in surgery, and perform dental procedures. Technicians must also deliver compassionate nursing care.

Registered veterinary technicians are expected to have a current license in good standing with the appropriate licensing boards and able to practice in California.

Assist doctors and other hospital staff by care and cleaning of patients and facilities including completing patient treatments, assisting in surgery and all other animal care functions as well as other tasks involved in the operations of a veterinary hospital.

Veterinary assistants have a broad range of responsibilities and will typically divide their time between assisting the receptionists, helping doctors with physical examinations, dispensing medications, and helping veterinary technicians position patients for and process radiographs, prepare patients for surgery, provide nursing and comfort care, and perform treatments or basic laboratory diagnostic tests.

Veterinary assistants must build positive, professional relationships with clients and staff members. Assistants ideally will have completed some form of professional training and will be expected to pursue significant on-the-job training. Assistants must also deliver compassionate nursing care.

The receptionist provides the first impression of the hospital to clients and patients. The CSR must be friendly, professional, and courteous, and capable of handling many tasks at once with many interruptions. The CSR must remain calm even when clients are upset, or it is very busy. This is a fast-paced position with very little time without anything to do. It is the CSR’s responsibility to be sure the front desk is never left unattended. They should greet clients and their pets by name and make them feel welcome. This position requires good computer skills, basic math skills, and the ability to make change with cash and process cash, card, Scratchpay, and Care Credit payments. Since the CSRs are occasionally called upon to assist with patients, the position requires an employee capable of lifting up to 40 pounds unaided and able to stand or walk for most of the day.

The role of a veterinary receptionist is to provide exceptional standard of care for all patients and clients by offering a friendly greeting by phone and in person. CSRs are the first point of contact for clients utilizing the services of Heritage Animal Hospital. It is the responsibility of the CSR to schedule appropriately over the phone, greet all clients that enter the hospital, and ensure the clients are comfortable in a clean reception area. Veterinary receptionists perform many designated call backs and reminder calls per doctor’s request. They aid in achieving greater efficiency by ensuring the front office moves quickly so clients are not waiting. They have a significant role in communicating with and educating clients about pet health and well-being.